> ## Documentation Index
> Fetch the complete documentation index at: https://docs2.openclaw.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Health checks

Short guide to verify channel connectivity without guessing.

## Quick checks

* `openclaw status` - local summary: gateway reachability/mode, update hint, linked channel auth age, sessions + recent activity.
* `openclaw status --all` - full local diagnosis (read-only, color, safe to paste for debugging).
* `openclaw status --deep` - asks the running gateway for a live probe (`health` with `probe:true`), including per-account channel probes when supported.
* `openclaw status --usage` - show model provider usage/quota snapshots.
* `openclaw health` - asks the running gateway for its health snapshot (WS-only; no direct channel sockets from the CLI).
* `openclaw health --verbose` (alias `--debug`) - forces a live health probe and prints gateway connection details.
* `openclaw health --json` - machine-readable health snapshot output.
* Send `/status` as a standalone chat command in any channel to get a status reply without invoking the agent.
* Logs: tail `/tmp/openclaw/openclaw-*.log` and filter for `web-heartbeat`, `web-reconnect`, `web-auto-reply`, `web-inbound`.

For Discord and other chat providers, session rows are not socket liveness.
`openclaw sessions`, Gateway `sessions.list`, and the agent `sessions_list` tool
read stored conversation state. A provider can reconnect and show healthy channel
status before any new session row is materialized. Use the channel status and
health commands above for live connectivity checks.

## Deep diagnostics

* Creds on disk: `ls -l ~/.openclaw/credentials/whatsapp/<accountId>/creds.json` (mtime should be recent).
* Session store: `ls -l ~/.openclaw/agents/<agentId>/sessions/sessions.json` (path can be overridden in config). Count and recent recipients are surfaced via `status`.
* Relink flow: `openclaw channels logout && openclaw channels login --verbose` when status codes 409-515 or `loggedOut` appear in logs. The QR login flow auto-restarts once for status 515 after pairing.
* Diagnostics are enabled by default (`diagnostics.enabled: false` disables them). Memory events record RSS/heap byte counts and threshold/growth pressure; critical memory pressure logs through the gateway logger and, when `diagnostics.memoryPressureSnapshot: true` is set, also writes a pre-OOM stability bundle (V8 heap stats, Linux cgroup counters when available, active resource counts, largest session/transcript files by redacted relative path). Liveness warnings record event-loop delay/utilization, CPU-core ratio, and active/waiting/queued session counts when the process is running but saturated. Oversized-payload events record what was rejected/truncated/chunked plus sizes and limits, never message text, attachment contents, webhook bodies, raw request/response bodies, tokens, cookies, or secret values.
* The same heartbeat drives the bounded stability recorder: `openclaw gateway stability` (or the `diagnostics.stability` Gateway RPC). Fatal Gateway exits, shutdown timeouts, restart startup failures, and (when `diagnostics.memoryPressureSnapshot: true`) critical memory pressure persist the latest snapshot under `~/.openclaw/logs/stability/`. Inspect the newest bundle with `openclaw gateway stability --bundle latest`.
* For bug reports, run `openclaw gateway diagnostics export` and attach the generated zip: a Markdown summary, the newest stability bundle, sanitized log metadata, sanitized Gateway status/health snapshots, and config shape. Chat text, webhook bodies, tool outputs, credentials, cookies, account/message identifiers, and secret values are omitted or redacted. See [Diagnostics Export](/gateway/diagnostics).

## Health monitor config

* `gateway.channelHealthCheckMinutes`: how often the gateway checks channel health. Default: `5`. Set `0` to disable health-monitor restarts globally.
* `gateway.channelStaleEventThresholdMinutes`: how long a connected channel can stay idle before the health monitor treats it as stale and restarts it. Default: `30`. Keep this greater than or equal to `gateway.channelHealthCheckMinutes`.
* `gateway.channelMaxRestartsPerHour`: rolling one-hour cap for health-monitor restarts per channel/account. Default: `10`.
* `channels.<provider>.healthMonitor.enabled`: disable health-monitor restarts for a specific channel while leaving global monitoring enabled.
* `channels.<provider>.accounts.<accountId>.healthMonitor.enabled`: multi-account override that wins over the channel-level setting.
* These per-channel overrides apply to the built-in channels that expose them today: Discord, Google Chat, iMessage, IRC, Microsoft Teams, Signal, Slack, Telegram, and WhatsApp.

## Uptime monitoring

External uptime monitoring services should use the dedicated `/health` endpoint, not `/v1/chat/completions`.

* **DO use:** `GET /health` - instant response, no session created, no LLM call, returns `{"ok":true,"status":"live"}`
* **DON'T use:** `/v1/chat/completions` for health checks - each request creates a full agent session with skill snapshot, context assembly, and LLM calls

When no `x-openclaw-session-key` header or `user` field is provided, `/v1/chat/completions` generates a new random session for each request. Monitoring services that ping every 15 minutes create \~96 sessions/day, each consuming 4-22KB. Over time this causes session store bloat and can lead to context window overflow.

### Monitoring service setup examples

* **BetterStack:** Set health check URL to `https://<your-gateway-host>:<port>/health`
* **UptimeRobot:** Add a new HTTP monitor with URL `https://<your-gateway-host>:<port>/health`
* **Generic:** Any HTTP GET to `/health` returns 200 with `{"ok":true}` when the gateway is healthy

## When something fails

* `logged out` or status 409-515 -> relink with `openclaw channels logout` then `openclaw channels login`.
* Gateway unreachable -> start it: `openclaw gateway --port 18789` (use `--force` if the port is busy).
* No inbound messages -> confirm linked phone is online and the sender is allowed (`channels.whatsapp.allowFrom`); for group chats, ensure allowlist + mention rules match (`channels.whatsapp.groups`, `agents.list[].groupChat.mentionPatterns`).

## Dedicated "health" command

`openclaw health` asks the running gateway for its health snapshot (no direct channel
sockets from the CLI). By default it returns a fresh cached gateway snapshot and the
gateway refreshes that cache in the background; `--verbose` forces a live probe instead.
The command reports linked creds/auth age when available, per-channel probe summaries,
session-store summary, and probe duration. It exits non-zero if the gateway is
unreachable or the probe fails/times out.

Options:

* `--json`: machine-readable JSON output
* `--timeout <ms>`: override the default 10s probe timeout
* `--verbose`: force a live probe and print gateway connection details
* `--debug`: alias for `--verbose`

The health snapshot includes: `ok` (boolean), `ts` (timestamp), `durationMs` (probe time), per-channel status, agent availability, and session-store summary.

## Related

* [Gateway runbook](/gateway)
* [Diagnostics export](/gateway/diagnostics)
* [Gateway troubleshooting](/gateway/troubleshooting)
